Terms of Service

Please read these Terms of Service carefully before using the website located at luce-food.click (the "Website") or placing any order with Pizza Luce ("we," "us," "our," or the "Company"). By accessing or using our Website, placing an order, or otherwise engaging with our services, you agree to be legally bound by these Terms of Service ("Terms"). If you do not agree to these Terms in their entirety, you must immediately cease using our Website and services.

1. Acceptance of Terms

By accessing, browsing, or using the Website at luce-food.click, or by placing an order for food, beverages, or related products and services offered by Pizza Luce, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with any additional guidelines, policies, and rules that may be posted on the Website from time to time, including our Privacy Policy, which is incorporated herein by reference.

These Terms constitute a legally binding agreement between you ("User," "Customer," or "you") and Pizza Luce. If you are using our Website or services on behalf of a business, organization, or other legal entity, you represent and warrant that you have full authority to bind that entity to these Terms, and in such case, "you" and "your" will refer to that entity.

You must be at least 18 years of age to use our Website and services. By using the Website, you represent and warrant that you are at least 18 years old. If you are under 18 years of age, you must obtain consent from a parent or legal guardian before using our services, and a parent or guardian must supervise your use of the Website at all times.

Pizza Luce reserves the right to refuse service to anyone for any reason at any time, consistent with applicable law.

2. Description of Services

Pizza Luce operates as a food service business offering customers the ability to browse our menu, place online orders for pickup or delivery, make reservations, and otherwise engage with our food and beverage offerings through our Website at luce-food.click.

2.1 Online Ordering

Our Website provides an online ordering platform through which customers may select menu items, customize their orders, and submit payment for food and beverages. Orders may be placed for in-store pickup or delivery, subject to availability, geographic limitations, and delivery area restrictions as determined by Pizza Luce in its sole discretion.

2.2 Menu and Product Availability

All menu items, prices, and product descriptions displayed on our Website are subject to change without prior notice. Pizza Luce does not guarantee that any particular menu item will be available at the time of your order. In the event that an ordered item is unavailable, we will make reasonable efforts to notify you and offer alternatives or a refund for that item.

2.3 Catering and Special Orders

Pizza Luce may offer catering services and special order options. These services are subject to separate terms and conditions that will be communicated to you at the time of inquiry or booking. All catering orders require advance notice and may require a deposit or full prepayment.

2.4 Third-Party Delivery Services

In some instances, delivery services may be facilitated through third-party delivery platforms or independent contractors. Pizza Luce is not responsible for the acts or omissions of third-party delivery services, including but not limited to delays, incorrect deliveries, food quality issues arising from delivery, or conduct of delivery personnel. Your use of third-party delivery services is subject to those third parties' own terms and conditions.

2.5 Nutritional and Allergen Information

Pizza Luce makes reasonable efforts to provide accurate nutritional and allergen information on our Website. However, we cannot guarantee that all information is completely accurate or current. Customers with food allergies, dietary restrictions, or specific medical needs are strongly encouraged to contact us directly before placing an order to discuss ingredient information. Pizza Luce shall not be liable for adverse reactions arising from undisclosed or undetected allergens.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of using our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order, including your name, contact information, delivery address, and payment details;
• Maintain the confidentiality of any account credentials, including passwords;
• Notify Pizza Luce immediately of any unauthorized use of your account or any other breach of security;
• Use our Website and services solely for lawful purposes and in a manner consistent with these Terms;
• Comply with all applicable local, state, and federal laws, regulations, and ordinances when using our Website and services;
• Ensure that any minor who uses our Website or services under your account does so with your supervision and consent;
• Pay all charges incurred through your account, including applicable taxes, delivery fees, and service charges.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities when using our Website or services:

• Submitting false, fraudulent, or misleading information in connection with any order, account registration, or other interaction with Pizza Luce;
• Using our Website for any unlawful purpose or in violation of any applicable federal, state, or local law or regulation;
• Attempting to gain unauthorized access to any portion of our Website, our servers, or any systems or networks connected to our Website;
• Transmitting any viruses, malware, spyware, or other harmful or destructive code through our Website;
• Scraping, crawling, or otherwise extracting data from our Website without our express written consent;
• Engaging in any activity that disrupts, interferes with, or imposes an unreasonable burden on our Website's infrastructure or servers;
• Impersonating any person or entity, including any employee or representative of Pizza Luce;
• Using automated scripts, bots, or other automated means to access or interact with our Website;
• Attempting to reverse engineer, decompile, or disassemble any software or technology underlying our Website;
• Submitting fraudulent orders, chargebacks, or dispute claims for orders that were legitimately fulfilled;
• Using our Website to harass, threaten, or abuse other users or Pizza Luce employees;
• Collecting or harvesting any personally identifiable information from our Website without authorization;
• Posting or transmitting any content that is defamatory, obscene, offensive, or otherwise objectionable.

Violation of any of the above prohibited activities may result in the immediate termination of your access to our Website and services, and may subject you to civil or criminal liability under applicable law, including the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and applicable state computer crime statutes.

4. Intellectual Property Rights

4.1 Our Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, photographs, menu designs, video content, audio clips, data compilations, software, and the overall look and feel of the Website (collectively, "Content"), is the exclusive property of Pizza Luce or its content licensors and is protected by United States copyright law, trademark law, trade dress law, and other applicable intellectual property laws and treaties.

4.2 Trademarks

The "Pizza Luce" name, logo, and all related marks, trade names, and service marks displayed on our Website are trademarks or registered trademarks of Pizza Luce. You are not permitted to use any of these marks without the prior written consent of Pizza Luce. Unauthorized use of our trademarks may constitute trademark infringement and unfair competition under applicable federal and state law, including the Lanham Act (15 U.S.C. § 1051 et seq.).

4.3 Limited License

Subject to your compliance with these Terms, Pizza Luce grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website solely for your personal, non-commercial use in connection with ordering food and engaging with our services. This license does not include any right to:

• Reproduce, distribute, publicly display, or create derivative works of any Content;
• Use any data mining, robots, or similar data gathering or extraction tools on our Website;
• Download or copy account information for the benefit of any third party;
• Frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information of Pizza Luce.

4.4 User-Generated Content

If you submit, post, or otherwise provide any content to us, including reviews, comments, feedback, photos, or suggestions ("User Content"), you grant Pizza Luce a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media. You represent and warrant that you own or have the necessary rights to grant this license, and that your User Content does not infringe the rights of any third party.

5. Payment Terms

5.1 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to change without notice. Pizza Luce reserves the right to modify pricing at any time. Applicable sales taxes, delivery fees, and service charges will be calculated and displayed prior to order confirmation. You agree to pay all charges associated with your order at the prices in effect at the time of purchase.

5.2 Payment Methods

We accept payment by major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and other payment methods as may be indicated on our Website. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method and that the payment information you provide is accurate and complete.

5.3 Order Confirmation

Submission of an order through our Website constitutes an offer to purchase. Pizza Luce reserves the right to accept or decline any order for any reason. An order is not confirmed until you receive a confirmation email or notification from us. In the event of a pricing error, Pizza Luce reserves the right to cancel the order and issue a full refund.

5.4 Refunds and Cancellations

Once an order has been submitted and accepted, cancellations may not be possible if food preparation has already begun. Refunds are considered on a case-by-case basis. If you have a concern about your order quality or accuracy, please contact us at [email protected] within a reasonable time of receiving your order. Pizza Luce, in its sole discretion, may offer a refund, credit, or replacement item as appropriate.

5.5 Fraud Prevention

Pizza Luce employs fraud detection measures and reserves the right to cancel and refund any order that it reasonably believes to be fraudulent or unauthorized. Repeated fraudulent chargebacks or disputes may result in permanent suspension of your account and may be reported to relevant authorities.

6. Disclaimers — "As-Is" Basis

YOUR USE OF THE WEBSITE AND OUR SERVICES IS AT YOUR SOLE RISK. THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

PIZZA LUCE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT, MENU INFORMATION, NUTRITIONAL DATA, OR OTHER INFORMATION ON THE WEBSITE;
• WARRANTIES THAT ANY DEFECTS IN THE WEBSITE WILL BE CORRECTED.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by applicable law.

Pizza Luce does not warrant or make any representations regarding the results that may be obtained from the use of our Website or services, or the reliability of any information obtained through the Website.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIZZA LUCE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR OUR SERVICES;
• ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT ON THE WEBSITE;
• ANY PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF OUR WEBSITE OR SERVICES;
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY IN CONNECTION WITH OUR SERVICES;
• ANY FOOD QUALITY ISSUES, ALLERGEN REACTIONS, OR PRODUCT LIABILITY CLAIMS BEYOND WHAT IS REQUIRED BY APPLICABLE LAW.

IN NO EVENT SHALL PIZZA LUCE'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR WEBSITE OR SERVICES EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA LUCE IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

THE LIMITATIONS SET FORTH IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND EVEN IF PIZZA LUCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY.

8. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Luce and its officers, directors, employees, shareholders, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, costs, liabilities, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

• Your use of or access to the Website or our services;
• Your violation of any of these Terms of Service;
• Your violation of any applicable law, rule, or regulation;
• Your violation of any third-party right, including any intellectual property right, privacy right, or proprietary right;
• Any User Content you submit, post, or transmit through our Website;
• Any fraudulent, abusive, or otherwise illegal activity conducted through your account;
• Any misrepresentation made by you in connection with your use of our Website or services.

Pizza Luce reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with Pizza Luce's defense of such claim.

9. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of the United States and the applicable state laws of the state where Pizza Luce is registered and principally operated, without regard to its conflict of law provisions.

To the extent that any lawsuit or court proceeding is permitted under these Terms, you and Pizza Luce agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in the United States, in the county or district where Pizza Luce maintains its principal place of business. You hereby waive any objection to such courts on the grounds of improper venue, inconvenient forum, or lack of jurisdiction.

These Terms are subject to applicable federal law, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) governing unfair or deceptive acts or practices, and where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents, as well as any other applicable consumer protection statutes of the relevant state.

10. Dispute Resolution

10.1 Informal Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of our Website or services, you agree to first attempt to resolve the dispute informally by contacting Pizza Luce at [email protected]. Pizza Luce will attempt to resolve the dispute within thirty (30) days of receiving your notice. If the dispute cannot be resolved informally within that period, either party may proceed to binding arbitration as described below.

10.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, YOU AND PIZZA LUCE AGREE THAT ANY AND ALL DISPUTES ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR WEBSITE AND SERVICES SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT. Arbitration shall be administered by a recognized arbitration body, such as the American Arbitration Association (AAA), in accordance with its Consumer Arbitration Rules then in effect. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.

10.3 Class Action Waiver

YOU AND PIZZA LUCE EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND PIZZA LUCE EACH WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

10.4 Small Claims Court Exception

Notwithstanding the arbitration agreement above, either party may bring an individual action in small claims court for disputes that fall within that court's jurisdictional limits, provided the matter remains in small claims court and proceeds only on an individual (non-class) basis.

10.5 Time Limitation on Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR WEBSITE OR SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. CLAIMS NOT BROUGHT WITHIN THIS PERIOD SHALL BE PERMANENTLY BARRED.

11. Term and Termination

11.1 Term

These Terms of Service are effective as of June 24, 2026, and shall remain in full force and effect for as long as you use our Website or services, unless terminated earlier in accordance with this section.

11.2 Termination by You

You may terminate your account or cease using our Website and services at any time by discontinuing your use of the Website. If you have a registered account, you may contact us at [email protected] to request deletion of your account. Note that termination of your account does not relieve you of any obligations incurred prior to termination, including outstanding payment obligations.

11.3 Termination by Pizza Luce

Pizza Luce reserves the right, in its sole discretion, to suspend or terminate your access to the Website and services at any time, with or without cause, and with or without notice, including but not limited to situations where:

• You have violated any provision of these Terms;
• You have engaged in fraudulent, illegal, or abusive conduct;
• Your use of the Website poses a risk to the security or integrity of our systems;
• We discontinue operations or certain services.

11.4 Effect of Termination

Upon termination, your right to use the Website and services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law and Jurisdiction, and Dispute Resolution.

12. Changes to Terms

Pizza Luce reserves the right to modify, update, or revise these Terms of Service at any time, in its sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice, such as by posting a prominent notice on our Website or sending you an email notification.

Your continued use of the Website or our services following the posting of revised Terms constitutes your acceptance of the updated Terms. If you do not agree to any revised Terms, you must immediately stop using our Website and services.

We encourage you to review these Terms periodically to stay informed of any updates. It is your responsibility to check these Terms regularly. Pizza Luce shall not be liable for any failure by you to review updated Terms.

13. Privacy Policy

Your use of our Website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and share your personal information in connection with your use of our Website and services. We encourage you to review our Privacy Policy carefully.

To the extent you are a resident of California, our Privacy Policy describes your rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, the right to delete, the right to opt out of the sale of personal information, and the right to non-discrimination. Please review our Privacy Policy for more details on how to exercise these rights.

14. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by Pizza Luce. These links are provided for your convenience only. Pizza Luce has no control over and assumes no responsibility for the content, privacy policies, terms of service, or practices of any third-party websites or services.

We do not endorse or make any representations about third-party websites or services, and your access and use of such third-party websites and services is entirely at your own risk and subject to those third parties' terms and conditions. We encourage you to review the terms and privacy policies of any third-party websites you visit.

15. Force Majeure

Pizza Luce shall not be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay results from causes beyond its reasonable control, including but not limited to: acts of God, natural disasters, earthquakes, floods, fires, pandemics, epidemics, government actions, civil unrest, war, terrorism, labor disputes, strikes, utility failures, internet outages, supply chain disruptions, or any other event of force majeure. In such circumstances, Pizza Luce will use commercially reasonable efforts to resume performance as soon as practicable.

16. Accessibility

Pizza Luce is committed to making its Website accessible to all users, including individuals with disabilities. We strive to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG). If you experience any difficulty accessing any portion of our Website or services, please contact us at [email protected] and we will make reasonable efforts to assist you.

17. Electronic Communications

By using our Website and services and providing us with your email address, you consent to receive electronic communications from Pizza Luce, including order confirmations, receipts, promotional offers, and notices related to these Terms. You agree that any notices, agreements, disclosures, or other communications that Pizza Luce sends to you electronically will satisfy any legal communication requirements, including that such communications be in writing, to the fullest extent permitted by applicable law, including the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), 15 U.S.C. § 7001 et seq.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies or agreements expressly incorporated herein by reference, constitute the entire agreement between you and Pizza Luce with respect to your use of our Website and services, and supersede all prior and contemporaneous agreements, understandings, negotiations, representations, and warranties, whether oral or written, between you and Pizza Luce relating to the same subject matter.

No waiver by Pizza Luce of any breach or default of these Terms shall be deemed to be a waiver of any preceding or subsequent breach or default. The failure of Pizza Luce to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

19. Severability

If any provision of these Terms of Service is held by a court of competent jurisdiction or an arbitrator to be invalid, unlawful, void, unenforceable, or in conflict with any applicable law or regulation, that provision shall be deemed severed from these Terms to the minimum extent necessary, and the remainder of these Terms shall continue in full force and effect. The invalid or unenforceable provision shall, to the extent possible, be modified to reflect the parties' original intent so as to make it valid and enforceable.

Specifically, if the class action waiver set forth in Section 10.3 is found to be unenforceable, then the entirety of Section 10.2 (Binding Arbitration) shall be null and void, and disputes shall be resolved in court, subject to Section 9 (Governing Law and Jurisdiction).

20. No Third-Party Beneficiaries

These Terms of Service are for the sole and exclusive benefit of the parties hereto — you and Pizza Luce — and nothing in these Terms, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms, except as expressly stated herein.

21. Assignment

You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms without the prior written consent of Pizza Luce. Any purported assignment in violation of this section shall be null and void. Pizza Luce may freely assign its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

22. Headings

The section headings in these Terms of Service are for convenience and organizational purposes only and shall not affect the interpretation or construction of any provision of these Terms.

23. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, wish to report a violation, or need assistance with our Website or services, please contact us using the information below: